Effective Date: April 12, 2026
1. Introduction
These Terms and Conditions govern your use of the ValueMailers website and all purchases made through https://www.valuemailers.com. By accessing or using this website, you agree to be bound by these terms.
2. General Use
By using this website, you agree to comply with all applicable laws and regulations. ValueMailers reserves the right to modify or update these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
3. Orders and Payment
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order at our discretion
- Payment must be received in full before orders are processed and shipped
- In the event of pricing errors, ValueMailers reserves the right to cancel or adjust orders accordingly
4. Shipping Policy
- Orders are processed Monday through Friday
- In-stock orders placed before 12:00 PM EST typically ship the same day
- Delivery times are estimates and are not guaranteed
- ValueMailers is not responsible for delays caused by carriers, weather, or unforeseen circumstances
5. Shipping Terms and Conditions
- Orders are shipped via third-party carriers including FedEx, UPS, and USPS
- Shipping rates displayed at checkout are estimates and may not include all surcharges
Certain locations (including rural or remote areas) may incur additional fees such as:
- Delivery Area Surcharges (DAS)
- Remote Area Fees
If additional shipping charges apply:
- We reserve the right to contact the customer before shipment
- Orders will not ship until charges are approved
- If declined, the order may be canceled and refunded prior to shipment
6. Risk of Loss
All products become the responsibility of the customer once shipped.
ValueMailers is not liable for lost, stolen, or damaged packages after they have been transferred to the shipping carrier.
7. Returns and Refunds
- Returns are accepted within 7 days of delivery
- Items must be unused and in original condition
- Customers are responsible for return shipping costs
- A 5% restocking fee may apply
ValueMailers reserves the right to refuse returns that do not meet these conditions.
8. Product Use and Disclaimer
All products are sold as-is. It is the customer’s responsibility to determine suitability for their intended use. ValueMailers makes no guarantees beyond those required by law.
9. Limitation of Liability
To the fullest extent permitted by law, ValueMailers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
10. Indemnification
You agree to indemnify and hold harmless ValueMailers from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, without regard to conflict of law principles.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with the revised effective date.
13. Contact Information
ValueMailers
Email: [email protected]
Phone: 1-888-428-1295
Address: 9200 Brewerton Rd, Brewerton, NY 13029