Customer Service

đźšš Shipping & Delivery Information

📦 Shipping & Handling

  • Free shipping is available for all orders within the 48 contiguous United States.

  • For Alaska, Hawaii, and Puerto Rico, please contact us before placing your order. Shipping rates are typically higher, and not all items are eligible for delivery to these locations.

  • We do not ship to PO Boxes, APO/FPO addresses, or Canada.

đź•’ Order Processing & Delivery

  • Orders are typically processed within 24 hours of payment.

  • Same-day shipping is available for orders placed before 4:00 PM EST on business days.

  • We ship via trusted carriers such as FedEx, UPS, and USPS.

  • Most shipments arrive within 1–3 business days, depending on your location and selected shipping method.

  • Once your order is processed, you’ll receive tracking information via email.

📍 Address Accuracy

Please ensure your Ship-To address is correct during checkout. We are not responsible for incorrect or undeliverable addresses.

🔄 Returns & Refunds

  • If you’re not completely satisfied, you may return your item within 30 days of delivery.

  • Items must be unused and in original packaging.

  • Refunds are issued minus a 5% restocking fee.

  • Return shipping is the customer’s responsibility.

  • To initiate a return, please contact our customer service team.

Privacy & Security

Our website is secured with SSL encryption to keep you and your data safe. Also, we do not store any credit card information. We will never share your information with 3rd party advertisers.

đźšš Shipping & Delivery Information

📦 Shipping & Handling

  • Free shipping is available for all orders within the 48 contiguous United States.

  • For Alaska, Hawaii, and Puerto Rico, please contact us before placing your order. Shipping rates are typically higher, and not all items are eligible for delivery to these locations.

  • We do not ship to PO Boxes, APO/FPO addresses, or Canada.

đź•’ Order Processing & Delivery

  • Orders are typically processed within 24 hours of payment.

  • Same-day shipping is available for orders placed before 4:00 PM EST on business days.

  • We ship via trusted carriers such as FedEx, UPS, and USPS.

  • Most shipments arrive within 1–3 business days, depending on your location and selected shipping method.

  • Once your order is processed, you’ll receive tracking information via email.

📍 Address Accuracy

Please ensure your Ship-To address is correct during checkout. We are not responsible for incorrect or undeliverable addresses.

🔄 Returns & Refunds

  • If you’re not completely satisfied, you may return your item within 30 days of delivery.

  • Items must be unused and in original packaging.

  • Refunds are issued minus a 5% restocking fee.

  • Return shipping is the customer’s responsibility.

  • To initiate a return, please contact our customer service team.

Ordering

All orders are processed within 24 hours of purchase, transit time is 1-3 days usually. All orders placed on a weekend or holiday will be shipped out on the following business day. As a courtesy, Valuemailers.com notifies all customers via email once orders are in transit. Most orders reach our customers within one to three business days from time of shipment.

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